Powertechnet is an IT management consulting, technology services and outsourcing company. We provide customized IT consulting, resourcing and support.
SOLUTION PROVIDER
Powertechnet is an IT service provider with technical expertise that provides its customers with complete technology solutions, including hardware products, software licenses, and IT services.
REMOTE ACCESS
Remote Service is provided to allow our Technical Support Representative to assist you remotely. All legal information is considered confidential and privacy will be maintained. Any advice/changes made by the technician is an attempt to improve your system and Powetechnet team will not be held liable for any PC or data problems as a result of this session.
SUPPORT
Powertechnet expertise team will go through and review your the project in-depth and finds cost-effective solution that meets your needs. These individuals are experts in their fields and are responsible for not only assisting tier 1, but tier 2 and 3 issues. Interactive system support also may include guidance over the phone, email or chat.
SOLUTIONS
Looking for a means to supplement your existing IT team with a managed services provider? Even if you are looking to pass off day-to-day responsibilities entirely, Affant can help. Our clients range from small to medium size businesses to large, complex international companies. All have one important thing in common, they settle for nothing less than the best in uptime, security, reliability, and performance.
Managed Services
- Remote Managed Network Services
- Proactive 24×7 Network Monitoring & Reporting
- Diagnostics and problem resolution with carriers
- Multi-location & mission critical network services
- Hardware replacement coordination included
- Management of all hardware upgrades and RMA’s
Proactive Support
- Infrastructure devices (routers, switches, firewalls, etc)
- Security Appliances (anti-spam/anti-virus, intrusion prevention, etc)
- Unified Communication Systems (VoIP telephone systems, IVR, Call
- Center, Video & web conferencing, etc